Q: What types of products do you sell? A: We sell medical-grade orthotics, foot braces, and related support products designed to help with foot pain, plantar fasciitis, ankle instability, and other foot conditions.
Q: Are your products suitable for post-surgery recovery? A: Yes, many of our braces and orthotics are suitable for post-surgery recovery. We recommend consulting your doctor or physiotherapist to choose the right product for your needs.
Q: How do I choose the right size? A: Each product has a sizing guide based on your shoe size or foot measurements. Check the product page for the specific sizing chart, or contact us for assistance.
Q: Do you ship internationally? A: Yes, we ship to multiple countries. Shipping times and costs vary by location — please check our shipping policy for full details.
Q: What is your return policy? A: We accept returns within a specified period if the product is unused and in its original packaging. Please refer to our returns policy page for full details.
Q: How long does delivery take? A: Delivery times depend on your location. Orders are typically processed within 1-2 business days, with delivery times varying by destination.
Q: Can I use my orthotics with any shoes? A: Most of our orthotics are designed to fit standard footwear. Some products may require shoes with removable insoles for the best fit.
Q: Are your products medically certified? A: Our products meet relevant medical and safety standards. Specific certifications are listed on individual product pages.